Terms and Conditions
- SURPRISE Balloon Gift Box0
- Helium Latex Balloon206
- Pearl Gloss Helium Latex Balloon18
- Fashion Helium Latex Balloon30
- Macaron Helium Latex Balloon0
- Jewel Crystal Latex Balloon7
- Neon Helium Latex Balloon1
- Chrome Helium Latex Balloon7
- Confetti Helium Latex Balloon7
- Confetti Jumbo Helium Balloon4
- Glitters Helium Latex Balloon6
- Superagate Marble Latex Balloon3
- Helium Balloon IN Balloon18
- Heart Shape Helium Latex Balloon7
- Spray Polka Dots Helium Balloon12
- 16 inches Helium Latex Balloons4
- Printed Helium Latex Balloons44
- Jumbo Oval Shape Latex Balloon8
- Jumbo Round Shape Latex Balloon28
- Balloon Upgrading2
- Create Your Own Balloon Bouquet6
- Clear LED Light Bubble Balloon1
- Specialty Balloons0
- Customized on Bubble Balloon36
- Customized ORBZ Balloon13
- Personalized Jumbo Latex Balloon7
- Personalized Specialty Balloon9
- Customized Balloon Bouquet4
- Helium Balloon Bouquet162
- Balloon Promotion Package414
- Balloon Value Package52
- Balloon Decoration for Events14
- Letter and Number Balloon22
- Walking Pet Balloon35
- Birthday Candles82
- Customized Banner84
- Helium Gas Tank Rental4
- Balloon Accessories and Supplies5
- Confetti Cannon Launcher Rental3
- Pinata - Party Game69
- TUTU Table Skirt18
- Party Confetti Popper0
- Bunting and Decoration63
- Miscellaneous Payments0
Terms and Conditions
Free Delivery Service
Current promotion, Free Delivery Service for order above $200.00
Not applicable to following products:
Small and medium tank rental
Confetti cannon launcher rental
Printing service for latex balloon
No combine order allowed, kindly plan well and order above $200.00
Free shipping will be reflected upon checkout.
Delivery fee $25.00 will apply for order amount less than $200.00
Order cancellation within 14 days from date of purchase will have a cancellation / admin / processing fee of 50% or $10.00 fee whichever amount is higher from total amount paid.
** Customized Banner - 100% cancellation fee at all time.
Customer can consider to postpone order to alternate pickup or delivery date (up to 1 month extension). Customer need to inform us by email at least 3 days in advanced before delivery or pickup date, otherwise, 100% penalty for cancellation or changes will apply as stated above.
** Cancellation & Postpone due to Haze **
Inview of current haze situtaion, some customer may want to cancel or postpone their order.
Our terms and conditions for this haze situation as follows:
We allow cancellation of order giving 3 days notice via email. Customer will be issue with credit note (valid for 6 months) Any request less than 3 days incurr 100% cancellation fee.
We allow postpone of order giving 3 days notice via email. Customer can postpone to another date and to be use within 3 months period. Any request less than 3 days incurr 100% cancellation fee.
All requests for cancellation or postpone must be request via email indicating your order number and reasons. Request will only consider valid with an approval email from our company.
If you have any question, please do not hesitate to contact us.
Customer Service Department
PARTY JOY PTE LTD
Tel: (65) 6443 5525