Operation Change due to Safe Distancing Measures

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Operation Change due to Safe Distancing Measures

Announcement

Operation change due to SAFE DISTANCING MEASURES

Our Online Shop in full operation - Delivery Service and Store Pickup (Oxley Bizhub 2) available.

Our Retail Shop PARTY JOY at parkway parade closed. Will update once resume operation. 

For all inquiry, kindly email to us or sent message via Live Chat and will do our best to reply your inquiry within the same day.

For any urgent matter, please contact our operation manager. Mobile: 98572900

Will monitor the situation and update affected customer accordingly.

Apologize for all inconvenience caused.

 

*** Below is detail of Order Cancellation or Postpone due to Circuit Breaker ***

** Cancellation & Postpone Due to Circuit Breaker **

In view of current outbreak of Covid-19 Virus and restriction of activities, some customer may want to cancel or postpone their order.

Our terms and conditions for this situation on Circuit Breaker as follows:

Cancellation:

We allow cancellation of order giving 3 days notice via email. Customer will be issued with credit note valid for 1 year in form of Gift Certificate. Customer will be inform by phone call or via email on the steps of redeem and using Gift Certificate.
Any request less than 3 days incurr 100% cancellation fee.

Postpone:

We allow postpone of order giving 3 days notice via email. Customer can postpone to another date and to be used within 1 year period.  Any request less than 3 days incurr 100% cancellation fee.

 

All request for cancellation or postpone must be requested via email indicating your order number and reasons. Request considered valid only with approval email from our company. 

 

Customer Service Department

PARTY JOY PTE LTD
The Very Best Balloon Company since 2005
62 Ubi Road 1,
Oxley Bizhub 2, Unit: #02-03,
Singapore (408734)

Tel: (65) 6443 5525