Terms and Conditions
- Happy Children's Day Balloon0
- Personalize Balloon Bundle Set0
- Balloon Specially for You!0
- SURPRISE Balloon Gift Box0
- Helium Latex Balloon206
- Pearl Gloss Helium Latex Balloon18
- Fashion Helium Latex Balloon30
- Macaron Helium Latex Balloon0
- Jewel Crystal Latex Balloon7
- Neon Helium Latex Balloon1
- Chrome Helium Latex Balloon7
- Confetti Helium Latex Balloon7
- Confetti Jumbo Helium Balloon4
- Glitters Helium Latex Balloon6
- Superagate Marble Latex Balloon3
- Helium Balloon IN Balloon18
- Heart Shape Helium Latex Balloon7
- 16 inches Helium Latex Balloons4
- Printed Helium Latex Balloons44
- Jumbo Oval Shape Latex Balloon8
- Jumbo Round Shape Latex Balloon28
- Balloon Upgrading2
- Create Your Own Balloon Bouquet6
- Customize Balloon Column0
- Clear LED Light Bubble Balloon1
- Specialty Balloons0
- Customized on Bubble Balloon36
- Customized ORBZ Balloon13
- Personalized Jumbo Latex Balloon7
- Personalized Specialty Balloon9
- Customized Balloon Bouquet4
- Helium Balloon Bouquet162
- Balloon Promotion Package414
- Balloon Value Package52
- Balloon Decoration for Events14
- Letter and Number Balloon22
- Walking Pet Balloon35
- Birthday Candles82
- Customized Banner84
- Helium Gas Tank Rental4
- Balloon Accessories and Supplies5
- Confetti Cannon Launcher Rental3
- Pinata - Party Game69
- TUTU Table Skirt18
- Party Confetti Popper0
- Bunting and Decoration63
Terms and Conditions
Order cancellation within 14 days from date of purchase will incur a cancellation / admin / processing fee of 50% or $10.00 fee whichever amount is higher from total amount paid.
** Customized Banner - 100% cancellation fee at all time.
Customer can consider to postpone order to alternate pickup or delivery date (up to 1 month extension). Customer needs to inform us by email at least 3 days in advanced before delivery or pickup date, otherwise, 100% penalty for cancellation or chargers will be applied.
** Cancellation & Postpone **
In view of current outbreak of Wuhan Virus, some customer may want to cancel or postpone their order.
Our terms and conditions for this situation as follows:
We allow cancellation of order giving 3 days notice via email. Customer will be issued with credit note (valid for 6 months) Any request less than 3 days incurr 100% cancellation fee.
We allow postpone of order giving 3 days notice via email. Customer can postpone to another date and to be used within 3 months period. Any request less than 3 days incurr 100% cancellation fee.
All request for cancellation or postpone must be requested via email indicating your order number and reasons. Request considered valid only with approval email from our company.
Our company and personnel will not be liable for all malfunction of equipment rental.
Equipment such as helium gas tank, electronic balloon pump and confetti cannon launcher.
Kindly understand the terms and conditions before ordering. You may contact our office for more details.
If you have any questions, please do not hesitate to contact us.
Customer Service Department
PARTY JOY PTE LTD
The Very Best Balloon Company since 2005
62 Ubi Road 1,
Oxley Bizhub 2, Unit: #02-03,
Tel: (65) 6443 5525