Terms and Conditions
Categories
- Helium Balloons0
- Printed Helium Latex Balloons0
- Helium Balloon Bundles0
- Balloon Decoration for Bedroom0
- Balloon Decorations for Event0
- Organic Balloon Backdrop0
- Airloonz Balloon Bundle Set0
- Balloon Bouquet0
- Balloons For All The Man0
- Balloon Printing Services0
- Balloons By Occasion0
- LED LIght Decorations0
- Personalised Balloon Bundle Set0
- Print Name On Latex Balloons0
- Surprise Balloon Gift Box0
- Walking Pet Balloons0
- Balloon Promotion Packages0
- Balloon Value Packages0
- Balloon Decoration Packages0
- Teddy Bear In Hot Air Balloon0
- Create Your Own Balloon Bouquet0
- Balloon Column0
- Organic Balloon Centerpiece0
- Plain Helium Foil Balloons0
- Specialty Balloons0
- LED Balloons0
- Confetti and Glitter Baloons0
- Custom Jumbo Confetti Balloons0
- Custom Glitter Jumbo Balloons0
- Custom Colour Jumbo Balloons0
- Gender Reveal Balloons0
- Customised Bubble Balloons0
- Customised Foil Balloons0
- Customised ORBZ Balloons0
- Customised Balloon Bouquet0
- Custom Advertising Foil Balloon0
- Letter and Number Balloons0
- Handheld Foil Balloons0
- Party Supplies for Decorations0
- Birthday Party Hat0
- Personalise Your Own Banner0
- Customise Birthday Banner0
- Custom Print Logo On Tote Bag0
- TUTU Table Skirt0
- Pinata Party Game0
- Fancy Birthday Candles0
- Customised Cake Topper0
- Helium Gas Tank Rental0
- Party Popper0
- Confetti Cannon Launcher Rental0
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Terms and Conditions
Cancellation Policy
Order cancellation within 14 days from date of purchase will incur a cancellation / admin / processing fee of 50% or $10.00 fee whichever amount is higher from total amount paid.
** Customized Banner - 100% cancellation fee at all time.
Customer can consider to postpone order to alternate pickup or delivery date (up to 1 month extension). Customer needs to inform us by email at least 3 days in advanced before delivery or pickup date, otherwise, 100% penalty for cancellation or chargers will be applied.
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** Cancellation & Postpone **
In view of current outbreak of Wuhan Virus, some customer may want to cancel or postpone their order.
Our terms and conditions for this situation as follows:
Cancellation:
We allow cancellation of order giving 3 days notice via email. Customer will be issued with credit note (valid for 6 months) Any request less than 3 days incurr 100% cancellation fee.
Postpone:
We allow postpone of order giving 3 days notice via email. Customer can postpone to another date and to be used within 3 months period. Any request less than 3 days incurr 100% cancellation fee.
All request for cancellation or postpone must be requested via email indicating your order number and reasons. Request considered valid only with approval email from our company.
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Equipment Rental
Our company and personnel will not be liable for all malfunction of equipment rental.
Equipment such as helium gas tank, electronic balloon pump and confetti cannon launcher.
Kindly understand the terms and conditions before ordering. You may contact our office for more details.
If you have any questions, please do not hesitate to contact us.
Happy Shopping!!
Customer Service Department
PARTY JOY PTE LTD
The Very Best Balloon Company since 2005
62 Ubi Road 1,
Oxley Bizhub 2, Unit: #02-03,
Singapore (408734)
Tel: (65) 6443 5525