Privacy Notice
Privacy Notice
Party Joy respects your privacy and is committed to protecting your personal information in accordance with the Personal Data Protection Act (PDPA) of Singapore.
This Privacy Notice explains how we collect, use, disclose and protect your personal information when you visit our website, place an order or communicate with us.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Telephone number
- Delivery and billing address
- Order information
- Payment information required for transaction processing
- Communication records and customer service enquiries
How We Use Your Information
Your personal information may be used for the following purposes:
- Processing and fulfilling orders
- Arranging deliveries and store pickups
- Providing customer support
- Responding to enquiries and requests
- Improving our products and services
- Preventing fraudulent transactions
- Complying with legal and regulatory requirements
Marketing Communications
Party Joy may occasionally send promotional offers, product updates or marketing communications to customers who have provided consent.
Customers may opt out of receiving marketing communications at any time by contacting us or following the unsubscribe instructions provided in the communication.
Disclosure of Information
We do not sell, rent or trade customer information to third parties.
Personal information may be shared only where necessary with:
- Delivery service providers
- Payment service providers
- Government authorities where required by law
- Professional advisers and service providers assisting our business operations
Data Security
We take reasonable precautions to protect personal information against unauthorised access, disclosure, alteration or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic and enhance website functionality.
Users may adjust browser settings to refuse cookies, although certain website features may not function properly.
Access and Correction
Customers may request access to or correction of their personal information by contacting us using the details below.
We may require verification of identity before processing such requests.
Retention of Information
Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.
Third-Party Websites
Our website may contain links to third-party websites. Party Joy is not responsible for the privacy practices or content of external websites.
Changes to This Privacy Notice
Party Joy reserves the right to update this Privacy Notice from time to time. Changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Notice or the handling of your personal information, please contact us:
Party Joy Balloon & Party Supplies
62 Ubi Road 1
Oxley Bizhub 2 #02-03
Singapore 408734
Telephone: (65) 6443 5525
Email: [email protected]
